The Home Depot Bronx Store in Bronx, NY 10469 (2024)

Great customer service!

I was interested in buying some succulents that were advertised on sale however the registered price conflicted. Wanda checked on her device confirmed the conflict and advised upper mgmt and honored the advertised sale price! I am completely thrilled with her diligence and hope she is recognized for going above and beyond!Thanks again Wanda!

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Great Managers

Purchase my Christmas tree on the 23rd. Needed assistance while in the store manager Kevin and Cashier Joscelyn were amazing! Is the photo of my tree thanks for all the help.~ The good Isis from The Bronx

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Happy painter

I had a number of painting projects that I had to do and I am so happy that Homedepot has everything I need to get the job done. And I'm not sure of the guys name at Home Depot that's in charge of bear paint but he's a great help and funny.

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I felt Dehumanized by a rude Employee

Today I came to the Gun Hill location to get some paint and moldings. As I was perusing through the store I noticed your employee named Chanya following me around. I thought nothing about it because I thought that was her job.I picked up a box of screws as I entered the Millwork aisle to grab some ceiling moldings. Suddenly a booming voice screamed behind my back : “ PUT IT BACK”. Shocked and confused that someone would say this to a customer I walked up the aisle to Chanya and explained I’m buying some moldings and I need to make sure I’m picking up the correct size screws. She dismissed me and grabbed the screws I had to place it back on its original bay location.I told that that was rude and unacceptable behavior and that I would report her. She blurted back “ I”ll report you too”.Shocked and dismayed I proceeded to continue my shopping with Chanya still following me and giving me dirty looks.I then approached another employee and explained what had happened but he wasn’t her supervisor. I asked to speak to the stores Asst Manager Rohan who is a friend of mine. As soon as Chanya heard that I would escalate this degrading experience to Rohan, she ran off.Never in my 20 years Shopping at HD have I been subjected to such dehumanization.

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Great customer service

The Gunhill location associates always seem to be upbeat and happy. They are helpful , efficient and pleasant. I enjoy shopping at this location. This location also seems to have good stock. The store stays clean and neat too.

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Great service!

The Specialist Shawn was absolutely professional, knowledgeable, expedient and friendly. Great price and quick service.

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Poor customer service

I was trying to purchase an oven and there was no ome in the dept. I saw 2 employees outside the appliance area and asked if one of them could assist me. Instead, they told me that someone was in that area. I told them there wasn't, and thats why I asked them for help. Then they pointed to another worker 3 aisles over, telling me that was her but she's in the paint section now. Instead of just helping me out real quick, or at least getting the purchase process started, they kept putting it off. Store lost an appliance sale because of their attitide. Not sure 1 sale makes a big difference to the store, but word of mouth can make a bigger one.

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Ms Ida is the best!

Had to replace my hot water heater and Ida in plumbing was so helpful in helping us connected to All Day Plumbing for installation. Who by the way did an amazing job. She also helped us with our kitchen sink clogged pipe issues.

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Re-imagined checkout

I stopped by the Bronx HD this afternoon and was pleasantly surprised by the new, redesigned self-checkout area. I was in and out in no time.

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Clean store. insufficient staff. aggressive squatters in parking lot

Had to move on to another location to get the material i needed. No help getting material locked behind gates. wasted a 1/2 hour of my life. Got what i could and moved on.

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